Why isn't my bulk fax campaign showing results?While this isn't usually the case, please allow up to 24 hours for bulk fax reports to populate in the account. If you notice after 24 hours your reports are still not properly displaying, please contact...Fax FAQs
Can I use HTML to create my fax broadcast campaign?Yes! When designing your own fax broadcast campaign you can add an HTML page to create your layout. In order to input your own HTML, click the "Source" button in the editor and paste in any HTML you've...Fax FAQs
What is longcode?...restrictions and filtering policies of SMS messaging carriers, longcode is primarily used only for phone and fax messages, and to record for future reference and salespersons. Longcode SMS messages might...SMS FAQs
Do you provide a fax sending API?SimplyCast provides an Open API, which can be used to connect to many online, third-party software providers. This API supports various types of software including communication channels and contact management. Fax FAQs
How do you trace a contact's journey through the campaign?...applicable to the journey Mobile Number: The contact's mobile number, if applicable to the journey Fax Number: The contact's fax number, if applicable to the journey View Contact: Click this button to view the contact's full CRM profile Close Trace: Click this button to close the trace and close the sidebarSimplyCast 360 FAQs
How do I add a contact to the CRM?...page. By default, the fields shown are Name, Title, Email, Company, Phone Number, Mobile Number, and Fax Number. [Note: You can show other fields (e.g. Address, Country, City) by clicking the gray Show...CRM FAQs
Are you able to remove the logo on more than just email?...does that work? So for example, if you bought a Professional-level Email package but bundled it with Fax and SMS, the 25% would only apply to the cost of the email, not of your overall package. Why would...Email FAQs
