Avoid No Shows for Appointments
Automated reminders go out to each patient as their appointment date approaches. These reminders help ensure that patients make their appointment or re-book if necessary.
Create a reminder process using the SimplyCast 360 drag-and-drop tool. Your automated system checks each patient's profile to see if they have selected automated reminders. It then checks for upcoming appointments and sends out reminders to each patient who has chosen to receive them.
Enable each patient to select how they prefer to receive appointment reminders: through email, SMS, or voicemail. Reaching the patient in the way that is most convenient for them increases the chance that they will notice and read the messages.
Each patient receives friendly, personalized reminders in the days and weeks before their appointment. These messages keep the time and date fresh in the patient's mind so they don't forget. A final reminder is sent out an hour or so before their appointment.
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