By making use of a specialized recall management tool to keep track of on-call workers, managers can ensure they can be activated or called in with minimal risk of overstaffing.
An easy-to-complete digital form allows for quick entry or updating of staff information. It can be as simple as letting staff scan a QR code to fill in their new information – or it can be limited to being updated only by a manager.
When contact details are recorded, the system can also log the role of each worker. It can then use that information to categorize the worker into a list specific to that type of worker.
Calling staff is the easiest part – because they’re already categorized, the solution can be configured to call and text everyone who can fill the role needed. When workers get the call, they can press a number on their dial pad or text back to confirm whether or not they can fill the shift.