Offer Store Rewards

Offer Store Rewards

Challenge

  • Everyone likes to be rewarded. Your customers are gathering points each time that they visit your store. Giving them rewards when they reach a certain amount shows customer appreciation. This type of loyalty drives the customer experience. How can you set up a customer rewards solution?

We Can Help

  • Reward your customers
  • Offer customers rewards automatically

Here's How

Make being a customer fun. When your customers achieve different milestones with your store, you can use the SimplyCast platform to send out messages congratulating the customer and offering any type of offer your team has defined for that milestone.

  1. Check Which Customers Should Be Sent Offers

    When a customer has reached a milestone in your database, the API checks to see if they should receive the rewards email. If yes, the email will be sent to the customer.

  2. Keep your System Updated

    If the customer has clicked on the offer in the email, the API will update the external CRM with this data.

  3. Send a Follow-up Email

    Once the customer has redeemed the offer in the external CRM, SimplyCast will be updated. SimplyCast will then automatically send an email to the customer informing them that they have claimed their rewards.

Resources

Use Case Identification for Offer Store Rewards

Use Case ID: WUC044

Questions?

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