Smart City Snowplow Operator Recall

Challenge for

Challenge

Cities that have snowfall must ensure that snowplow deployment occurs before conditions worsen. This is often challenging to do manually especially when snowfall exceeds the expected amount. This can be even more complicated when snowfall is rare in the region.

A digital solution enables an automatic process that contacts snowplow operators across the city or surrounding area. This process allows cities to ensure that roads are maintained and ready more easily than ever.

Solution for

Solution

SimplyCast offers the Smart City Snowplow Operator Recall solution. This is a dynamic solution which utilizes personal communication automation to contact many snowplow operators all at once. This is done while ensuring an appropriate number of operators will be able to accept the job.

This use case makes use of engagement technology to improve how quickly cities are able to deploy snowplows. It is invaluable for cities who face high amounts of snow to solve the challenges that come with deploying snowplows. It also offers a speedy method for cities that rarely receive snow to contact their emergency fleets.

Steps to Success

  1. Pull operator contact information from existing databases using API connections, ensuring operator contact info is up to date. It is also possible to create digital forms to allow the submission of operator contact information and manage them directly within the system.
  2. Contact snowplow operators through multiple communication channels to receive details on the job that must be done. They will then be able to respond confirm if they are able to or not.
  3. Set a limit on the number of operators that are needed on the main recall. Whenever an operator accepts after the limit is reached, they will receive a message informing them that the number of operators needed has been reached.

Best Outcome

  • Ensure a speedy response to snowfall.
  • Contact snowplow operators using a wide variety of communication methods to ensure deployment.
  • Deploy the exact number of snowplows that are required.
  • Send alerts and other important information to operators before and during snowfall events.