Challenge
Recruitment agencies often have an abundance of clients they must communicate with on a regular basis. Recruiters must manage several communications such as newsletters, invoice reminders, offers, and other essential notifications. With so many clients requiring outreach a manual approach is incredibly time consuming for recruitment agencies.
An automated solution for completing outreach to clients greatly benefits both recruiters and their clients. Smart technology does so by improving the way that recruitment outreach communications are managed and optimized.
Solution
SimplyCast offers the Smart Recruiter Client Outreach use case. This is a dynamic solution that gives recruitment agencies an opportunity to streamline a wide range of the communications they send out to clients. Recruiters can easily interact with clients based on their preferred communication channel. This use case enables them to utilize automated templated messages. These messages can be configured with an array of triggers to optimize outreach that minimizes the need for direct management.
By using the Smart Recruiter Client Outreach use case, recruitment agencies can begin to build smarter recruitment strategies.
Steps to Success
- The process begins with the development of a client database. The client database holds essential client information such as client names and contact details.
- Recruiters can create message templates ahead of time to allow automated messages to send out to clients.
- Once recruiters begin to communicate with clients the solution provides personalization using the data recorded for each client.
- Reports assist recruiters in knowing how their messages are being received and determining the overall success of their outreach.
Best Outcome
- Easily send mobile SMS to inform clients about important events.
- Create conditional email templates.
- Flag clients for personalized follow-ups if multiple messages are missed.
- Send customized reminder messages based on a wide variety of criteria.