Data Erasure Request for Smart Recruiters

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Challenge for

Challenge

Recruitment agencies handle a lot for their clients and candidates.  In many regions, they are required to respond to any requests they receive to remove information related to specific individuals from their databases. It is important to comply with these requests, however several key processes need to be followed to ensure erasure is complete appropriately and legitimately.

Recruitment data erasure requests require that recruitment agencies spend a lot of time deleting information and communicating back to requesters, so they need a solution that can automatically handle as much of the process as possible. Using a digital solution gives recruiters an opportunity to improve how erasure requests are processed and managed.

Solution for

Solution

SimplyCast offers the Data Erasure Request for Smart Recruiters use case. This solution enables recruitment agencies to simplify how they process data erasure requests by pre-defining and automating their internal process. This use case helps recruiters in a multitude of ways. It tracks all active data erasure requests, simplifying the communication process between departments, and ensuring all data erasure requests are completed diligently and totally.

Through using this solution recruiters can be sure that data erasure requests are handled in the best way possible without wasting time completing them entirely manually.

Steps to Success

  1. A digital form allows the requester to easily request that a data erasure occurs. The form ensures key identifiers are submitted which are used in turn to guide the data erasure process.
  2. When the process starts, internal notifications can be sent out to ensure that the process is managed appropriately. One message is sent to the requester’s existing contact information to verify that they made the request, allowing them to confirm with a basic click or response. Corresponding recruiters can also be contacted to manually identify the identity of the individual requesting the erasure if necessary.
  3. Tracking pipelines can be used to view the request’s progress and ensure requests are completed for all relevant databases. This allows active erasure requests to be easily assessed.
  4. Once the request is fully processed, the data associated with the request is also handled appropriately.

Best Outcome

  • Easily track all active data erasure requests.
  • Simplify communication between departments.
  • Ensure all data erasure requests are completed properly.
  • Automatically verify the erasure requestor’s identity using communication channels that correspond to their contact information.