Challenge
Many restaurants use live voting as a way to engage with customers. Events such as live trivia nights are an easy example. Normally trivia is managed manually, which is often time-consuming for restaurant staff or volunteers, and can lead to all kinds of issues that can frustrate customers. This gets even more significant when the votes are for anything where the votes have stakes associated with them.
Restaurants have the opportunity to reduce the challenges that come with live voting using an automated solution. This enables restaurants to greatly improve the voting process.
Solution
SimplyDigital offers the Live Voting for Smart Restaurants solution. This solution provides restaurants with an easy-to-use system and delivers a voting method for customers that is incredibly efficient. The live survey method even allows restaurants to display a live automatic visualization of the votes that come through in real-time. Report generation can be used for restaurant staff to refer to at a later time.
Restaurants can now deliver the best possible live voting process for customers while reducing the manual work involved in managing vote-related events.
Steps to Success
- The restaurant live voting process begins by sending out the surveys to a prepared list of client contacts. Surveys can be sent using email, text message, or voice calls. Customers can receive the best method of communication for them.
- A live voting dashboard will display the live survey results. As the responses are submitted the dashboard will automatically update the visual representation.
- After finalizing the results of the live survey, restaurant staff will be able to look at the associated report at any time.
Best Outcome
- Use a quick and easy way to manage fast-response surveys.
- Log response success without manually checking response sheets.
- Use either multiple choice or open-ended questions.
- Improve the experience of customers during events.
- Get feedback on new offerings instantly without missing any voices.