SMS Shortcode

Why Shortcodes?

Shortcodes enable you to easily develop automated message flows based on specific keywords. This enables you to do things like ask for feedback, offer coupons, and many other things all at the user's request.

Which Countries Are Available?

Currently, our shortcodes are available for the US and Canada.

US customers have access to the shortcode 550055 and Canadian customers have access to the shortcode 770077.

Can I Get A Custom Shortcode?

Custom shortcodes can be provisioned from the providers at the request of the account holder. Contact support for more information.

Shortcode Setup

Setup is explained within the shortcode management dashboard within your account settings. However, there are some default keywords that you should be aware of as they will be available to your customers. See below for information on each.

Terms & Conditions

By sending a text message with the keyword COUPONS / JOIN / INFO / ASK / LOYALTY, you acknowledge that T-Mobile is not liable for any undelivered or delayed messages, you agree to terms of service and are subscribed until you send STOP to SimplyCast Query Service, Promotional, Entertainment, Information, or Loyalty Alerts subscription service provided by SimplyCast. 

Service Carriers

This service is provided by SimplyCast with these Canadian Carriers through Short Code: 770077: Telus, Bell, Rogers, Wind, Moblicity, SaskTel, MTS, Koodo, Fido, Videotron, Virgin Mobile Canada, Chatr, Public Mobile.

This service is provided by SimplyCast with these US Carriers through Short Code: 550055: Aio Wireless, Alaska Communications Systems, Alltel, AT&T, Bluegrass Cellular, Boost,C Spire Wireless, CableVision, Carolina West Wireless, CellCom, Chat Mobility, Cleartalk, Cricket, Centennial Cellular, Cincinnati Bell, ECIT, GCI Communications, Golden State Cellular, Google Voice, Illinois Valley Cellular, Inland Cellular, IWireless, Limitless Mobile, MetroPCS, MTPCS Cellular one, Nex Tech Communications, Northwest Missouri Cellular, Panhandle Wireless, Plateau Wireless, SouthernLINC, Sprint, SRT Communications, T-Mobile, Thumb Cellular, Unicel, Union Telephone, U.S. Cellular, Viaero Wireless, Virgin Mobile USA, West Central Wireless, and Verizon Wireless but is not compatible with all handsets.

Everything you need to know about your SMS shortcodes

A short code is a short “from” number that is more easily memorizable for your customers. They allow you to do complex automation logic and keyword based messages.

SMS Terms and Conditions

  • General Opt-in
    In Canada: Send a text 770077 to opt-in to SimplyCast's shortcode service.

    Summary Terms and Conditions:
    Canada Relevant
    I confirm that I hold the account corresponding to the mobile phone number I have entered, or that I have the account holder’s permission to use this service. By sending a text message you acknowledge that you agree to terms of service and are subscribed until you send STOP. This servcice is provided by SimplyCast with the following carriers, Telus, Bell, Rogers, Wind, Moblicity, SaskTel, MTS, Koodo, Fido, Videotron, Virgin Mobile Canada, Chatr, Public Mobile. You understand that this service may not be compatible with all handsets.
  • Promotional Alerts
    Keyword: COUPONS
    In USA: Text COUPONS to 550055 to receive Promotional Alerts from SimplyCast!*
    *4 message a month. Message and data rates may apply.

    Summary Terms and Conditions:
    *USA Relevant
    I confirm that I hold the account corresponding to the mobile phone number I have entered, or that I have the account holder’s permission to use this service. By sending a text message with the keyword COUPONS, you acknowledge that you agree to terms of service and are subscribed until you send STOP to SimplyCast Promotional Alerts subscription service provided by SimplyCast with these carriers: Alltel, AT&T, Boost, Centennial Cellular, Cincinnati Bell, MetroPCS, Sprint, T-Mobile, Unicel, U.S. Cellular, Virgin Mobile USA, and Verizon Wireless but is not compatible with all handsets.
  • Entertainment Alerts
    Keyword: ENTERTAIN
    In USA: Text ENTERTAIN to 550055 to receive Entertainment Alerts from SimplyCast!*
    *6 message a month. Message and data rates may apply.

    Summary Terms and Conditions:
    *USA Relevant
    I confirm that I hold the account corresponding to the mobile phone number I have entered, or that I have the account holder’s permission to use this service. By sending a text message with the keyword ENTERTAIN, you acknowledge that you agree to terms of service and are subscribed until you send STOP to SimplyCast Entertainment Alerts subscription service provided by SimplyCast with these carriers: Alltel, AT&T, Boost, Centennial Cellular, Cincinnati Bell, MetroPCS, Sprint, T-Mobile, Unicel, U.S. Cellular, Virgin Mobile USA, and Verizon Wireless but is not compatible with all handsets.
  • Information Alerts
    Keyword: ALERTS
    In USA: Text ALERTS to 550055 to receive Information Alerts from SimplyCast!*
    *6 message a month. Message and data rates may apply.

    Summary Terms and Conditions:
    *USA Relevant
    I confirm that I hold the account corresponding to the mobile phone number I have entered, or that I have the account holder’s permission to use this service. By sending a text message with the keyword ALERTS, you acknowledge that you agree to terms of service and are subscribed until you send STOP to SimplyCast Information Alerts subscription service provided by SimplyCast with these carriers: Alltel, AT&T, Boost, Centennial Cellular, Cincinnati Bell, MetroPCS, Sprint, T-Mobile, Unicel, U.S. Cellular, Virgin Mobile USA, and Verizon Wireless but is not compatible with all handsets.
  • Query Service
    Keyword: ASK
    In USA: Text ASK to 550055 to receive query service from SimplyCast!*
    *1 message per query. Message and data rates may apply.

    Summary Terms and Conditions:
    *USA Relevant
    I confirm that I hold the account corresponding to the mobile phone number I have entered, or that I have the account holder’s permission to use this service. By sending a text message with the keyword ASK, you acknowledge that you agree to terms of service and are subscribed until you send STOP to SimplyCast Query Service provided by SimplyCast with these carriers: Alltel, AT&T, Boost, Centennial Cellular, Cincinnati Bell, MetroPCS, Sprint, T-Mobile, Unicel, U.S. Cellular, Virgin Mobile USA, and Verizon Wireless but is not compatible with all handsets.
  • Loyalty Program
    Keyword: LOYALTY
    In USA: Text LOYALTY to 550055 to receive Loyalty Program Rewards from SimplyCast!*
    *4 message a month. Message and data rates may apply.

    Summary Terms and Conditions:
    *USA Relevant
    I confirm that I hold the account corresponding to the mobile phone number I have entered, or that I have the account holder’s permission to use this service. By sending a text message with the keyword LOYALTY, you acknowledge that you agree to terms of service and are subscribed until you send STOP to SimplyCast loyalty program services provided by SimplyCast with these carriers: Alltel, AT&T, Boost, Centennial Cellular, Cincinnati Bell, MetroPCS, Sprint, T-Mobile, Unicel, U.S. Cellular, Virgin Mobile USA, and Verizon Wireless but is not compatible with all handsets.
  • Help & Stop Keywords
    Shortcode Terms:
    In USA: For help, text HELP to 550055. To cancel, text STOP to 550055 at any time. For customer support, contact customercare@simplycast.com.
    In Canada: For help, text HELP to 770077. To cancel, text STOP to 770077 at any time. For customer support, contact customercare@simplycast.com.

Questions?

or call us at
1-866-323-6572