This morning, I had to wake up at 6:00AM instead of my regular schedule of 8:00AM because we had gotten a notification from our property manager that there would be maintenance occurring that would require a long period without electricity. It was initially scheduled for the week prior but got cancelled last minute due to a bad weather situation. This morning, I waited for a confirmation from them but did not receive any. I was unsure if they are working on it today or not. So, since I wasn’t sure, I took all the necessary precautions just in case.
What if they had cancelled it again today?
This sort of miscommunication happens when property management companies send notifications to tenants by slipping a paper under their doors, because there is no way to track and follow up to ensure tenants received these messages. Preparing such notices and handing them over to tenants across buildings is a tough job and property managers are too busy to handle this.
Therefore, SimplyCast proposes a tenant alert notification solution for property management businesses that can be used to automatically send personalized alert notifications to tenants and follow up with them. Here, we have outlined the whole process and some of its benefits in this blog.
Below, we have seven more reasons to use SimplyCast’s automated tenant notification solution!
Let’s check them out:
Benefit #1 Multi-channel Notifications
When sending emergency alerts, if you use only one channel (e.g., text message), there is a high chance that tenants might miss it. So, during specific situations, it is important to send the same alert via multiple channels. Using SimplyCast’s solution, you can send the same message across channels such as text message, email, voice broadcasting, and fax (if applicable).
Benefit #2 Scalable Solution
SimplyCast is a highly scalable digital engagement platform, which means, you can easily send thousands of messages at once without causing any issues. Our CRM can store nearly unlimited contact records so no matter how large your tenant list is, we can easily accommodate them all.
Benefit #3 Reliable Platform
With a minimum of 99.5% uptime, SimplyCast boasts to be one of the most reliable digital engagement and emergency platforms. You will need the solution active when it is necessary, and we ensure that our users find it running 24/7. In any case of maintenance, we always send advance notifications to users so they can plan their communication accordingly.
Benefit #4 Military-grade Security
SimplyCast is an ISO 27001:2013-certified digital engagement company with data centers in the USA and Canada. This means the information you are storing and the messages you are sending are totally secured. We store all information on our secured servers and transmit messages by following a rigid end-to-end encryption policy so the risk of security breaches is always nearly zero.
Benefit #5 Easy to Use
This may be the most important benefit of using SimplyCast’s tenant emergency alert management solution. We are a digital engagement automation platform with drag-and-drop functionality and a super-friendly user interface. You can easily navigate through our software by using your intuition and launch alert campaigns whenever you need to.
Benefit #6 Training & Onboarding
Just because our platform is super easy to use, that doesn’t mean that you’re on your own. We have an intensive training and onboarding process though which we help our users understand the platform and make the best use of it. We can also arrange one-on-one training and customized onboarding for our clients.
Benefit #7 Dedicated Account Manager
It is only natural that you will need help while building a tenant alert campaign, particularly when you are building a complex one. Our team of dedicated account managers are always ready to help you to manage your projects.
So, there are the additional seven benefits of using our tenant emergency notification solution. There are lots more too, and we would love to explain all of them to you.
All you need to do is speak to our experts.
Click the button below to request your one-on-one demo today.