SimplyCast Blog: Implementing a Code Black Solution to Improve Efficiency

Implementing a Code Black Solution to Improve Efficiency

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Implementing a Code Black Solution

It is vital that medical institutions keep patients safe. This means responding quickly and directly to threats or suspicious packages on the premises, otherwise known as a code black incident. A digital solution with a clear process for managing code black scenarios can help streamline the emergency response when these situations arise.

SimplyCast presents the idea of the Code Black use case, a complete solution that has been designed to create a straightforward process for managing the response to code black emergencies. When a code black occurs, evacuation procedures need to be prepared for and the hospital may have to be cleared to preserve patient safety.

This solution is intended to be used by administrators of hospitals and other medical institutions that need to have a bomb threat response plan. Here is how each type of user would interact with an automated code black solution.

The Code Black Process

SimplyCast anticipated the need for medical institutions to have a straightforward and quick to launch process for handling bomb threat or suspicious package emergencies.

Within this process, administrators have three steps to follow and hospital staff have just one.

Administrators – Step 1

An administrator starts the code black response process by launching a pre-defined code black event template and sends out an alert to staff with the details of the code black emergency, such as the description and location of the package, and where to evacuate if usual routes are blocked or unsafe.

Hospital Staff – Step 1

Relevant staff receive the code black alert and begin to evacuate or prepare to evacuate the required area(s), sending status updates whenever they finish evacuating their designated areas and providing a head count for administrators to check against records.

Administrators – Step 2

Administrators are able to monitor the responses and updates provided by hospital staff as time passes and can advance the scope of the evacuation as needed as new information comes in. This can include sending live surveys to other hospitals to find accommodation for the most critical patients if they need to be moved.

Administrators – Step 3

When the bomb threat is resolved and it has been verified by the appropriate personnel, hospital administrators are able to send another notification to alert all staff to inform them that the situation has been resolved. They can then also send messages to hospitals housing critical care patients that the situation has been resolved and it is safe for them to return.

Why SimplyCast?

And that’s really all there is to the code black use case – a straightforward, pre-defined process containing several automated notifications that can be launched when needed.

The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this code black solution is fully customizable, it can be tweaked or altered to meet the exact needs of every healthcare facility.

The SimplyCast platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them. SimplyCast is also an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted.

Most importantly, we have a 99.5 percent minimum uptime. With our solution, you can have peace of mind. 

Interested in Automating the Code Black Response Process?

Simply request a demo by clicking the button below and let us show you how our solution can help you manage your code black solution more efficiently.

Our experts are ready to give you a one-on-one demo to explain how this solution works!

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