In the case of an emergency, it’s important to be able to quickly gather the most qualified team of responders as possible. In order to gain quick responses, you need to know how to create high quality and eye-catching messages.
Are you wondering how you can send out a mass emergency recall message to a group of personnel? Well, SimplyCast has you covered. SimplyCast offers many emergency software applications such as Live Survey, Alerts, and OnCall. However, if you’re looking to send out a mass message in an emergency to assemble a team of responders, Recall is the best way to get it done.
What is Recall and how does it work?
Before we dive into some tips for creating an emergency recall message, let’s first define exactly what SimplyCast’s Recall software is and how it works.
SimplyCast’s Recall tool gives you the ability to send out a mass resource request message over three different communication channels. The three channels are SMS, email, and voice. Each channel is effective in their own way and it’s up to you to determine which channel you think would work best for the situation. The most common use of the Recall application is for emergency situations, but the tool can be used for non-emergency purposes as well. You can learn more about all of the different uses and features of recall software on SimplyCast’s website.
For now, let’s go over some tips on how to create more effective emergency recall messages.
Keep your messages simple and concise
In an emergency situation, there is no time to include any unnecessary information in your message. You should just inform your personnel about the situation and state the facts – namely, that you need their assistance to deal with matters. If possible, you should include links to additional information that you think may be useful. Writing a long emergency recall message can draw the reader’s attention away from the task at hand. We want them to quickly read the message and respond with whether they are able to help with the emergency.
Make the messages specific
In order to get the best personnel possible for the job, you need to make sure you have the most skilled team you can. Fortunately, SimplyCast’s Recall software makes this part of the job very easy. You can split up your recall notice into specific responder categories. This means that you can ensure that you have enough personnel with a required speciality or qualifications for the job. You can also set a limit to the number of each responder type you need and once that limit is reached, the category will close and any additional responders of that type who respond will be notified that they are no longer needed.
Customize with confirmation or decline replies
Another effective feature that the recall software offers is the ability to send confirmation messages after the person replies to the original message, and this message can be customized depending on how the person responded. This can be very useful, since you can then include more information about the situation in the reply message. As mentioned above, you don’t want to clutter your initial message with too much information and you should just stick to the basics. The confirmation reply is an efficient way to make sure all of your personnel knows the information they should before they respond. You can also set it up to send a reply message if a responder declines the recall.
In summary, SimplyCast’s recall software is useful for any organization that has potential emergency situations where responders are needed. You never know when you may need to send an emergency recall message so it’s good to have everything set up just in case. Of course, you hope to never have to use the system but it’s always good to be as prepared as possible.
Interested in trying out an emergency recall message using SimplyCast’s Recall software? Click the button below to request a one-on-one demo with a friendly member of our Sales Team!