One of the common misconceptions about SimplyCast’s emergency software tools is that they only can be used for emergencies. This is simply not the case. SimplyCast’s emergency software tools can be used in many different situations and they don’t have to be emergencies.
Recall is one of SimplyCast’s emergency communication tools alongside Alerts, OnCall, Live Survey, and more. There are a number of different non-emergency situations that Recall can be used in. In this blog, we will explain what recall management is and go over some of the different ways that you can use Recall in non-emergency situations.
How Recall works
Recall management can be best explained by giving an example. Let’s say there is a massive influx of patients at a hospital. You have staff on hand but the number of patients is beginning to overwhelm the current staff. Instead of individually calling or texting all of your on-call and off-duty staff, you can use Recall to send out an automated message to see if anyone is available to come into work.
Recall messages can be sent out using SMS, email, or calling. It's up to you to decide which form of communication you would like to apply, but most users opt for the SMS option since most people usually have their phone nearby.
Why should you use Recall?
One of the most important reasons why you should use recall management for more than just emergencies is because it helps you prepare for when emergency situations arise. If you’re already comfortable with the software, then using it in an emergency situation will be a breeze. Instead of scrambling to figure out how to send out a recall campaign, you will already know exactly what to do and how to get the recall campaign started.
SimplyCast actually offers a great feature within the software to save time whenever there is an emergency. Instead of typing out a brand-new recall message every time you need to send one out, you can pre-create your messages and save them as templates. This means that you can think of any scenario that could possibly occur and create a recall message in preparation.
How can I use Recall?
Let’s go over a couple examples of how to use recall management for non-emergency situations.
Whether you’re a small business or a large retailer, using a recall campaign to manage employees calling in sick can save lots of time. Instead of trying to create a message and get in contact with multiple employees, you can use Recall to send out a message explaining the situation and you need someone or some people to come in to cover a shift.
Recall can be used for anything where a group of individuals need to be rallied together. If you’re looking to gather members for a group project, Recall is the way to go. It’s an easy and efficient way to create a group for a project without the hassle of trying to contact everyone individually. As long as you have sufficient contact information, you should consider using Recall for your next group project.
All in all, Recall can be used in many different ways. Instead of just using recall management tools for emergencies, you should be using it in your day-to-day operations as well. Doing so will help you get more comfortable with recall management and save time whenever you need to send out a mass message. If you’d like to learn more about Recall, check out the user guide.
Don’t forget to click the button below to request a one-on-one demo of our recall management software to see how it can benefit your organization!