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Streamlining the Digital Hostage Emergency Response

Industries
Hospital Marketing, Healthcare

Tools
Command Hub | Common Operating Picture, Alerts | Mass Notification Software, Live Survey | Polling Software

2 min read

Hostage Emergency Response

It is vital that medical institutions keep track of their patients and act quickly when the worst comes to pass. A digital solution with a clear process for managing these kinds of scenarios can help streamline the hostage situation response.

SimplyCast presents the idea of the Code Purple use case, a complete solution that has been designed to create a straightforward process for managing the response to code purple emergencies.

The solution is intended to be used by administrators of hospitals and other medical institutions that need to have a hostage situation response plan. Here is how each type of user would interact with an automated code purple solution.

The Code Purple Process

SimplyCast anticipated the need for medical institutions to have a straightforward and quick to launch process for handling hostage emergencies.

Within this process, administrators have four steps to follow, and hospital staff have just one.

Administrators – Step 1

An administrator prepares the code purple response by building a database that contains all staff contact information. That database will be kept up to date and ensure that staff are contacted by the right means at the right time, without any miscommunications or notification issues.

Administrators – Step 2

Once the database is prepared, the administrator can template the various messages that may need to be sent during a code purple to ensure consistency and communication clarity. These templates can be alerts, live surveys, or other messaging types to fit any scenario they envision..

Administrators – Step 3

Once the message templates have been set up and the staff database is in place, the solution is ready to go. When and if the time comes, the initial alert notification can be triggered with a single press of a button.

Staff – Step 1

When staff have received the alert that a code purple has been declared, they can respond to the alert with any relevant information they may have and begin their protocols to keep staff and patients safe. Responses will be displayed on the central event dashboard for administrators.

Administrators – Step 4

Administrators will collect any incoming information, monitor the ongoing situation, and provide information to law enforcement as needed. When the situation is resolved they can alert staff and begin reviewing reports. These reports will be able to help highlight problem areas in the code purple emergency response that will help improve the digital solution for next time.

Why SimplyCast?

And that’s really all there is to the code purple use case – a straightforward, pre-defined process containing several automated notifications that can be launched whenever they are needed.

The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.

The SimplyCast platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them. SimplyCast is also an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted.

Most importantly, we have a 99.5 percent minimum uptime. With our solution, you can have peace of mind. 

Interested in Automating the Code Purple Response Process?

Request a demo by clicking the button below and let us show you how our solution can help you manage your code purple response more efficiently.

Our experts are ready to give you a one-on-one demo to explain how this digital solution works!

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