Many organizations that conduct digital adoption programs can, themselves, benefit from the adoption of innovative technology. A digital solution with a clear, semi-automated process can easily streamline the digital adoption program process.
SimplyCast presents the Digital Adoption Program use case, a complete solution that has been designed to create a simple and straightforward process for businesses to adopt digital technology.
The solution is intended to be leveraged by any organization that runs digital adoption programs to improve their overall process.
The Digital Adoption Program Process
SimplyCast saw the need for organizations and the businesses they work with to have an easy-to-follow process that retains relevant records through signup forms and trackable pipelines.
To better understand this process, let's look at it from the perspective of a business owner, an administrator from the organization running the program, and a digital technology advisor.
Business Owners – Step 1
First, business owners looking to streamline their processes with new technology fill out an online form to apply for a digital adoption program.
Administrators – Step 1
Administrators review the applications submitted by business owners and can approve or deny them as required. However, if there are any obvious information that would cause the rejection of a submission, those applications can be automatically rejected through the solution.
Business Owners – Step 2
Once their application has been approved, business owners are connected with a digital advisor and can schedule a meeting with them to explore the possibilities of adopting a new piece of technology for their business.
Advisors– Step 1
Advisors are assigned to approved business owners and work with the business to determine the best technology for them to implement, leveraging a digital technology marketplace to help streamline the process.
Business Owners – Step 3
Finally, once a technology has been selected and adopted, business owners can submit a final form to the program requesting reimbursement for the cost of the technology.
Administrators – Step 2
An approved administrator is notified of a new reimbursement claim from a business who has just adopted new technology through the digital adoption program, and is able to easily review and approve the reimbursement request.
All of these steps can be tracked within a simple digital pipeline which allows organizations to collect and manage basic information on the success of the program, as well as see which applicants are in each given stage.
The SimplyCast platform is fully customizable, it can be tweaked or altered to meet the exact needs of every organization. SimplyCast is a no-code platform that allows anyone to build and edit their solutions with ease.
SimplyCast always has scalability and security in mind, as we are an ISO 27001:2013-certified company with data centers in the USA and Canada. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Your confidential data is safe on our secure server and the messages you transmit are completely encrypted.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.
Interested in streamlining your digital adoption program?
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