2 min read
Utilizing Automated Alerts and Notifications
Throughout COVID-19, industries have had to readjust to online forms of communication where notification sending and media consumption is faster and much easier to do. Automation software allows mass notifications to be created and sent quickly to get the word out to contacts as fast as possible while also controlling responses. SimplyCast provides an essential mass notification software called Alerts that can help users create and launch automated alerts and notifications in minutes, ensuring they can be efficiently and effectively completed at any given time.
Many companies are experiencing an increase in issues such as bugs in their online software, emergencies of some kind such as cyber security breaches, or simply a need to get the word out to clients about a new software release. The SimplyCast Alerts application provides a multi-channel communication tool that can be used to provide these automated alerts and notifications via email, telephone, SMS messaging, and fax. Alerts can be sent to notify emergency officials of an ongoing situation and, if the software is used in conjunction with the available contact management tools, can be used to send out mass alerts to subscribed members of the public. Not taking advantage of this application could severely reduce an organization’s efficiency in dealing with emergencies in any context.
With Alerts, custom or pre-made notifications can be sent to targeted groups of individuals using pre-made lists, selecting a geographical region from the Map view, or through quick contact searches.
Not only for emergencies
SimplyCast’s Alerts functionality doesn’t only have to be used in emergency situations either. It can be used to notify your clients and subscribers of updates or changes to policy, notifications for upcoming company events, office closures, or any other day-to-day communications in a quick and effective way. Don’t miss out by failing to maintain strong lines of communication with clients and employees.
You are able to tailor your automated alerts and notifications so that contacts only receive the information via their desired channels – automatically. The software basically helps you to prioritize notification sending preferences, because as we know, in emergencies a person may not check their SMS messages but would instead be more likely to answer a phone call. By sending automated alerts to each person’s preferred communication method, you can ensure that your contacts are receiving the alert immediately and in the most effective way possible.
Recipients can also confirm their receipt of your notification to help you clearly see whether your messages reach their target and have been engaged with by contacts. Having a two-way contact system is the best form of client-company communication.
High stakes notifications
In situations of high pressure such as an information security breach, it is of the utmost importance to have a quick and effective way to let those who may have been affected by the breach know immediately. Faxes and emails may be checked less often than phones, which means that in this case, an SMS notification may be one of the most efficient ways to notify alert recipients. SMS alerts are the go-to in emergency situations, but like we mentioned before, contacts’ preferred messaging channels can be easily changed in the Alert software setup.
Ready to launch automated alerts and notifications?
SimplyCast provides the Alerts software and it includes many useful features and functionality so you and your company can operate with the confidence of knowing that everyone is in the loop.
Ready to get started? Be sure to request a demo of SimplyCast’s Alerts by clicking the button below and check out this blog for more information about the software!