Hospitals and other medical institutions have a variety of potential emergency scenarios that they need to be prepared for. One of those emergencies is a hospital evacuation, often called a code green. Code green emergencies are some of the most complex to manage quickly and efficiently due to the logistics involved with evacuating all personnel and patients from a hospital.
An important piece of knowledge going in, however, is identifying how each person will interact with a code green solution, and what its components will be.
Code Green Response: How Does It Look From the Inside?
SimplyCast anticipated the need for medical institutions to create a streamlined code green solution to ensure that hospital evacuations are as simplified as possible, given the circumstances.
When it comes to how staff will interact with the solution at various levels, we have prepared an example of how such a solution might work.
Administrator Step 1 – Build Alerts
Audrey, an administrator, sets up a series of alert templates to ensure consistent, accurate messaging in an emergency. These begin with an alert for a code green situation that will trigger staff protocols, followed by other measures to ensure patient and staff safety.
Staff Step 1 – Begin Evacuation
Sam, a staff member, receives an alert that a code green has been activated. Sam knows that a calm, orderly evacuation is paramount to patient safety and begins to prepare to evacuate their ward, ensuring other staff check their messages as well. When the evacuation of their ward or area is complete, they will respond to the code green activation alert with the number of people safely at the designated meeting place.
Administrator Step 2 – Send Live Surveys
While Sam is performing the evacuation, Audrey will keep an eye on the central dashboard for any updates from her team but will also trigger a live survey that goes out to other hospital administrators, as well as other important entities. This survey will ascertain which hospitals critical care patients can be sent to and what resources are available to staff and patients.
Administrator Step 3 – Resolve the Situation
Once the emergency is over, Audrey will send another alert to let hospital staff know it is safe to re-enter the building. Further alerts can be sent to other hospitals to let them know that critical care patients can return and thanking them for their cooperation.
Administrator Step 4 – Review the Reports
After the emergency is past, the administrative team will need to review the emergency response and identify what worked and what did not, to ensure that any changes are made if necessary. This will help to expedite future response times and minimize the chaos of another code green.
These are the core tasks we identified within a code green scenario, who executes them, and how we envision task completion. Implementing some form of these should improve your code green response.
The SimplyCast platform is a no-code platform that is fully customizable and can be tweaked or altered to meet the exact needs of every medical facility.
SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send more than 100,000 messages every hour and allows for more than 10,000 concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5 percent minimum uptime. With our solution, you can have peace of mind.
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