It is crucial to communicate appointment times to patients to help keep everyone organized and avoid the confusion of rescheduling. When someone misses their designated appointment time the solution can create issues trying to get them a new date and creates more work for the administrative staff. However, manually sending reminders out to every single client before their appointment is extremely time consuming, and not the ideal solution for any medical facility. So how can hospitals leverage their preexisting scheduling systems, while also incorporating reminder messages?
SimplyCast presents the idea of a Digital Hospital Appointment Reminder solution, designed to help keep patients informed of their appointment times, and provide confirmation for staff. This solution makes use of engagement automation to simplify communication with patients through personalized reminder messages. This system uses digital tools that encourage clients to open and interact with the notifications, increasing the chance that they will keep their appointment.
There are several benefits to implementing this automated solution, but we have chosen a few to break down in this blog.
How the Digital Solution Can Benefit You
A lot of medical facilities struggle with sending out accurate appointment reminders, using their current scheduling system. A digital solution can combine the preexisting system with a personalized messaging solution, to ensure patients receive notice prior to their appointment. This solution makes use of key factors such as schedule integration, effective messaging methods, and appointment confirmation. These all help create the digital system that will benefit patients, as well as medical staff handling appointment communication. Here are some specific benefits that we have identified.
Ensures Reminders are Seen
Since this solution makes use of SMS messaging, those receiving the notifications are much more likely to open and respond to the messages. However, there are other options for communicating appointment reminders such as emails, phone calls, or a combination of methods. This solution is easily customizable, so whatever method works best for the organization is available.
Individually contacting each patient prior to their appointment can become very time-consuming for administrative staff. You can’t always guarantee you will successfully contact the patient, resulting in more missed appointments. The automated solution takes this off their plate, and ensures the messages are sent out to each patient, reminding them of their upcoming appointment.
Reduces Missed Appointments
When patients are sent appointment reminders, the hospital can request confirmation of receipt to ensure they saw the message and are able to attend their appointment. Once a patient has responded, the system will take notes and won’t proceed to send reminder messages. This process helps reduce the amount of overall missed appointments, as patients are kept up with, and are being consistently reminded that they need to confirm their appointment.
That’s the core of what it takes to create a hospital appointment reminding solution, and it’s only scratching the surface of what is possible when it comes to using digital technology to help medical facilities organize their resources.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at UC0000025, Hospital Appointment Reminders, when your demo begins.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your appointment reminder system more effectively.