Last updated: April 28, 2020
There are times when we may need information from you. This generally involves filling out forms so you can access or subscribe to a SimplyCast product. When you create an account to access our products, we require you to fill out a form with your name, mailing address, phone number, and email address.
When you submit an order to subscribe online, your credit card number is submitted to the credit institution for routine processing. Your personal credit history information is not collected by SimplyCast, and SimplyCast does not share credit or credit card information with other companies or third parties.
SimplyCast is the “data controller” for the purposes of the E.U. GDPR regarding the collection of data necessary to create and manage your account, and the “data processor” for the data you collect for persons or other entities using the tools provided within your account.
If you wish to remove yourself from our mailing lists at any time, you may do so by contacting our Service Delivery Team, by email email@example.com or phone 1-866-323-6572 ext. 2.
The information gathered from the forms you fill out is used in the following ways:
If your Personally Identifiable Information changes, or if you no longer desire our service, you may make changes using the tools in your account, by email to the Service Delivery Team at firstname.lastname@example.org, or by contacting us by telephone at the contact information listed below. We will do our best to respond to your request to access within 10 business days.
Under the General Data Protection Regulations (GDPR) put in place by the E.U. as of May 25, 2018, all SimplyCast clients have the right to subject access; to have personal data erased; to have inaccuracies corrected; to object to direct marketing; to restrict the processing of their Personally Identifiable Information (including automated decision-making); and data portability. SimplyCast adheres to each of these client rights by upholding ten privacy principles of fair information practice, as outlined below.
If you use a blog on the Website, you should be aware that any Personally Identifiable Information you submit there can be read, collected, or used by other Users of these forums, and could be used to send you unsolicited messages. We are not responsible for the Personally Identifiable Information you choose to submit in these forums. Some of our clients have chosen to post testimonials on our Website. Users hereby provide their approval for SimplyCast to post their Personally Identifiable Information along with these testimonials.
We use live chat to assist any person with questions regarding the Website (the “Live Chat”). If our Live Chat is offline, we will collect your name and email address so that we may reply to your request. This information is only used for the purpose intended and for no other purpose.
Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser that enables websites or service providers’ systems to recognize your browser and remember certain information.
Should you create an account, we will transfer an authenticated session cookie to your browser. This allows us to verify your identity and ensure that you are granted access only to the resources you are authorized to access.
SimplyCast uses Google Analytics on its sites to understand how our site is used, and only uses that information to improve our site and services.
When you send messages via any form of telecommunication, that message is transmitted between multiple points in order to reach its intended destination. While SimplyCast takes measures to ensure that messages are encrypted in transit, not all mediums support this, and some mediums have only limited support. Messages sent via SimplyCast should not be used to deliver confidential information.
We offer visitors to the Website a means for controlling the use of session information. If at any time after registering for information or ordering our services you change your mind about receiving information from us or about the use of information volunteered by you, please send us a request specifying your new choice to email@example.com. To opt out of marketing or promotional emails, please either click unsubscribe in the body of the email communication or send an email to firstname.lastname@example.org.
For more information please contact us using the information in Section 16.
If you wish to unsubscribe from SimplyCast’s or client’s mailing list please send an email to email@example.com or your account manager.
If you have questions about this privacy statement, the practices of this website, or your dealings with our company, please contact: