SimplyCast Blog: How to Use the Digital Hospital Appointment Reminders Solution

How to Use the Digital Hospital Appointment Reminders Solution

Healthcare communicationsPatient engagement solutionsAutomationMarketing engagementHealthcare use case
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When appointments at hospitals are missed, it can create a lot of confusion for clients and staff. Scheduling becomes difficult, and time needs to be taken out of the administrator's day to contact the patient and find a new appointment time. It would be in everyone’s best interest to find an effective reminder system to keep patients informed of their appointment dates and help reduce the amount of missed appointments overall. Automation can take control of this process and send notifications when a patient has an upcoming appointment. By using this method, hospital staff don’t have to worry about taking on any additional work, as the system is able to manage it all. 

SimplyCast presents the idea of the Hospital Appointment Reminder Solution. This system leverages engagement automation to help keep appointment times organized and communicated effectively. Appointments can be difficult to reschedule, so avoiding missed appointments directly can be a huge help to the administration. Their workload will be significantly reduced after setting up the digital solution, as all reminder messages will be sent out automatically. The primary users of the solution are expected to be administrators and administrative assistants within medical facilities, along with the patients using the system. 

Who Does What in the Automated System 

This solution offers numerous benefits such as reducing the time spent by staff reminding patients of appointments, ensuring reminders are seen, and allowing for appointment confirmation. Hospitals can leverage their preexisting scheduling systems to send reminders when new appointments are created, reducing the manual workload for staff. By streamlining the reminder process, patients can keep more appointments and get the care they need, without administrative staff needing to take on any extra work. Here are the three key steps that go in to using the automated Hospital Appointment Reminder System. 

Step 1- Administration 

When an appointment is set and added to the preexisting system, a reminder is automatically scheduled to be sent prior to the appointment date. The administrator must simply add the appointment to the previous system, and the reminders will be taken care of automatically. 

Step 2- Patients 

The patient will receive a notification before their appointment date and will be able to confirm that they have received the message. 

Step 3- Administration 

Once the patient’s response is recorded, the solution will transfer the confirmation back to the scheduling system. 

 

Why SimplyCast? 

That’s the core of what it takes to create an automated hospital appointment reminder system, and it’s only scratching the surface of what is possible when it comes to using digital technology to improve communication with patients and reduce the amount of missed appointments. 

The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution. 

Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them. 

Most importantly, we have a 99.5% minimum uptime. With our solution, you can have peace of mind.

Interested? 

Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at UC0000025, Hospital Appointment Reminders, when your demo begins. 

Simply request a demo by clicking the button below and let us show you how our solution can help you manage your appointment reminder system more efficiently. 

 

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