Hospitals and other medical institutions have a variety of potential emergency scenarios that they need to be prepared for. One of those emergencies is a bomb threat or a suspicious package, often called a “code black.” Code black emergencies can be complex to manage quickly and efficiently due to the many moving parts of a total evacuation.
A digital code black response solution can help by streamlining the launching and managing of such an emergency scenario in order simplify the entire process.
SimplyCast presents the idea of the Code Black use case, a complete solution for managing bomb threat emergencies.
Steps to Improve the Code Black Response
SimplyCast anticipated the need for medical institutions to create a streamlined code black solution to ensure that bomb threats or suspicious packages are addressed as quickly as possible.
When it comes to the ways a digital solution can help, we identified three key opportunities.
Step 1 – Staff Database
Building a staff database ahead of time is paramount to the success of any emergency alert system. Keeping this maintained and connected to your emergency tools ensures that everyone will receive the messages you need to send and allow for other emergency use cases to be implemented as well.
Step 2 – Templating
Templating messages ahead of time allows the components of a code black process to be triggered with a single click. These templates also ensure that messaging is steady, consistent, and reliable during a very chaotic time.
Step 3 – Alerting Staff
When a package has been discovered or a credible threat has been made, the staff need to be alerted right away. Certain procedures will need to be triggered and arrangements will have to be made. Sending alerts across multiple channels of communication will ensure that they are received by everyone. During this phase, you might also trigger live surveys that will ensure patients who require ongoing care have a place they can be sent while you resolve the situation.
Step 4 – Reports and Responses
A central dashboard that can be customized to fit the needs of any given institution ensures that the status of all staff responses can be easily assessed, allowing administrators to manage the code black emergency through one centralized location. The same central dashboard can be used to access reports, so that the situation can be monitored as it unfolds. Finally, these reports can be used to analyze and improve emergency response speed after the event.
Those are the core opportunities we identified where a digital solution can improve the code black response, and where we can help.
The SimplyCast platform is a no-code platform that is fully customizable and can be tweaked or altered to meet the exact needs of every medical facility.
SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send more than 100,000 messages every hour and allows for more than 10,000 concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5 percent minimum uptime. With our solution, you can have peace of mind.
Interested in Improving Your Code Black Response?
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your code black response more efficiently.