Hospitals and other medical institutions often find themselves having to make use of manual outreach methods to verify that patients are prepared for upcoming surgeries.
A digital solution that makes use of a straightforward process can improve how reminders for surgeries are sent and allow for recovery and rehabilitation plans to be built-in automatically as well.
SimplyCast presents the idea of the Surgery Reminders use case, a complete solution designed to be customized to fit the needs of every type of surgery.
The solution is intended to be deployed by hospital administration to be used by staff to help streamline the surgery communication process.
The Surgery Reminders Process
SimplyCast anticipated the need for medical institutions to have an effective, streamlined process for managing surgery-related communications.
After an initial communication plan for a given surgery is set up, medical secretaries would have two steps to follow and patients would have three.
Secretaries – Step 1
Secretaries would start the digital process by entering a patient’s surgery details and contact information into a digital form, creating a secure digital record of that patient and the surgery within a central database.
Patients – Step 1
Ahead of the surgery, patients receive a reminder and respond to confirm that they have received the reminder and are proceeding as instructed.
Secretaries – Step 2
Should a patient not respond within a set period of time, a secretary is notified to facilitate a manual follow-up.
Patients – Step 2
Once the patient has confirmed they are prepared for the surgery, they can be sent a form where they confirm that they will follow key pre-surgery instructions or submit any final required information.
Patients – Step 3
After the surgery, instructions and any additional rehabilitation-related messages are received by the patient as those instructions and messages become relevant within the aftercare process.
Because SimplyCast has an all-in one solution that can handle dynamic, response-tracking alerts while also being customizable and adaptive in a way that can adjust to each type of procedure.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
Don’t worry about scalability and security! SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server and the messages you transmit are completely encrypted. Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5 percent minimum uptime. With our solution, you can have peace of mind.
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works.
Simply request a demo by clicking the button below and let us show you how our solution can help you manage your surgery reminder solution more efficiently.