Clinic Appointment Reminders
Introduction for
Details for
Challenge
Many hospitals and clinics face challenges when managing communication appointment reminders. Including time spent by staff on calling and reminding patients, as well as confirming appointments with minimal overlap with manual processes. It is often very time consuming to manually manage communication about upcoming appointments to each patient.
Moving into a digital process will help save time and reduce the challenges that come with manual appointment reminders. By using an automated appointment reminder solution hospital and clinic appointment reminders can become easier to complete and reduce the rate of patient no shows.
Solution
SimplyDigital offers the Clinic Appointment Reminders solution, a system which leverages engagement automation to simplify communication with patients through personalized reminders. This process will enable automated reminders to set up automatically after scheduling appointments and ensure patients are aware of upcoming appointments. With this use case hospitals and clinics can ensure good patient communication is a priority and increase patient engagement.
The Hospital Appointment Reminder Use case makes use of multi-channel communications. This includes API connections, and dynamic automation to simplify and streamline the way that patients receive patient appointment reminders.
Steps to Success
- Using API connections, the solution can integrate with existing scheduling systems and send reminders automatically when new appointments come up.
- Send notifications using text reminders, which are extremely effective. A variety of other communication methods are also available as needed.
- Patients who receive a reminder can respond to confirm their appointment. This information can go to other systems to minimize the need for additional manual reminders.
Best Outcome
