How do I set up an automated call?
To set up your automated call, first you need to decide whether you would like to upload an audio file from your device to your voice campaign, or whether you wish to use the text-to-speech function that is available.
If you choose to upload a file, make sure it is formatted as an MP3, WAV, or Ogg file.
The text-to-speech functionality allows you to type out the message you want to send and when the automated phone call gets sent out to your contacts, the system will convert the text into an automated voice which will play the message.
Once you have your voice message set up, here are the next steps in creating your automated call:
- Choose the unsubscribe option you would like to give your contacts. You must give them the option to unsubscribe per CASL regulations. By default the system will have the "Press 9 (Our Message)" option selected, meaning that upon sending the automated phone call, the system will automatically tack on a message informing them they can press the number 9 on their dial pad to unsubscribe.
- Next, you are able to select the contact list(s) to which you would like the automated call to be sent. Simply select one of more contact lists from the dropdown menu provided.
- Modify your sending time if you do not wish the call to be made immediately. If you wish to schedule your automated call to be sent automatically on a specific day, choose the date and time you wish to schedule the call from the date picker drop down menu.
- Finally, review the estimated cost of your phone call and make sure the settings all have a green check mark beside them and are set correctly to your specifications.
Complete your campaign and you have finished setting up your first automated phone call!
Still unsure about how to make an automated phone call campaign? No problem! OUr team is always happy to help. Click the button below to sign up for a demo of SimplyCast's voice broadcasting software!