SimplyCast: Smart Clinic
Use Case: Smart Clinic: Safety Checks for Clinical Home Visits
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ID: SCNUC003

Smart Clinic: Safety Checks for Clinical Home Visits

Home Visit Safety PlatformClinical Home Visit Safety System

Safety checks for clinical home visits often involve navigating potential hazards in home environments. Team members must contact a partner after a visit to confirm their safety and indicate whether they need assistance. This process necessitates that partners consistently remember to check in on one another, which adds to their workload as they must track both their schedules and those of their partners.

Growth, the SimplyCast Way

SimplyCast’s Safety Checks for Clinical Home Visits use case helps Home Health Care service team members check in and out of home visits instead of contacting their assigned partner. Alerts can be sent out automatically if a team member doesn’t check out of a home visit after a certain amount of time. These alerts can remind the team member that they need to check out before alerting others that they have not done so.

  • Saves valuable time
  • Easily aware of check-ins and check-outs of team members
  • Review in-depth reports for engagement and improvement purposes
  • Easily broadcast messages to the entire team using their preferred method of communication

The Benefits:

  • Streamlines the check-in and check-out process for team members, reducing the need for constant communication with partners
  • Provides real-time updates on team members’ check-ins and check-outs, ensuring everyone is informed
  • Allows for the review of in-depth reports, helping the team analyze engagement and identify areas for improvement
  • Enables easy broadcasting of messages to the entire team through their preferred methods, enhancing communication efficiency

Actions for Success

  1. Create a database with all the team members' information.
  2. Create a 360 automation for staff alerts.
  3. Create a form for the check-in and check-out process.
  4. When team members arrive at the home visit, they will complete an online form that creates a timestamped record.
  5. Once a team member completes a home visit and has left the location, they can check out with another short online form.
  6. If check-out is not completed after a specific time has passed, they will automatically receive a reminder to check out.
  7. If that reminder is not answered and the check-out form is not completed, another alert can be sent to team members to check on their teammates' safety.
  8. Detailed reports are generated at the end of each visit, day, week, or month, allowing administrators to review and adjust the process as needed.

Frequently Asked Questions

SimplyCast's Safety Checks for Home Visits solution is designed to streamline the check-in and check-out process for home visits, freeing up valuable time for staff. Instead of relying on a partner to track when a team member has completed a visit, this solution automates the process. If a team member does not check out of a home visit within a specified timeframe, their partner will automatically receive an alert, prompting them to reach out and ensure everything is okay. This enhances safety and communication during home visits. 

Whenever a team member forgets to check out of a visit, an automated message with an alert will be sent to their partner, prompting them to reach out to the staff member and ensure they are safe. You can set a timeframe to declare the duration of time that would prompt an alert. 

Home visits often pose safety risks for staff, as they may encounter various hazards during each visit. This solution aims to mitigate those risks by improving communication among staff members and facilitating easier monitoring of visit check-ins and check-outs. By enhancing communication, staff can be reached more readily during unsafe situations, ensuring they have support. 

This use case offers clinics many benefits. Some of the notable benefits include the following: 

  • Enhanced staff safety: This use case allows for staff safety during home visits.  
  • Improved communications: With this use case, staff members can simply communicate with one another, allowing messages to be deployed at a moment's notice.  
  • Broadcast messages to the whole team: During critical situations, notifications can be broadcast to the entire team, ensuring everyone is made aware of essential information 
  • Simplify check-in and check-out: Check-in and check-out are made especially easy with the use of digital forms.  

These are just some benefits clinics can harness with this use case.  

Staff information, such as contact information and role titles, is included within the centralized database. This can be done by having staff members complete short forms or uploading a spreadsheet with staff information.  

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