SimplyCast: Smart Government
Use Case: Digital Adoption Program
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ID: SGUC005

Digital Adoption Program

digital adoption programdigital adoption platformdigital adoption toolsadoption of new technology

Many businesses rely on digital adoption programs to gain proficiency in new software and tools. New skills take time to learn, new processes take time to implement, and technology advances so quickly that even with help it can be hard to keep up. With our Digital Adoption Program use case, Smart Governments can help these organizations quickly develop proficiency with new tools and reach their fullest potential.

Growth, the SimplyCast Way

Our Digital Adoption Program use case enables Smart Governments to go above and beyond. Connect businesses with government funding, the right technology for their purposes, and consultants who can offer expert advice, all with our user-friendly platform that accommodates the needs of business owners, consultants, and processing staff.

The Features:

  • Digital forms can be configured to filter applications by certain criteria. E.g. show only business owners with certain qualifications, or only show business owners who match well with certain advisors.
  • Schedule and plan connections between business owners and advisors.
  • Automated messages inform applicants if they have been accepted, or if that they are not qualified if certain conditions have not been met.

The Benefits:

  • Expedite the application process.
  • Readily connect businesses with experts and advisors.
  • Reduce the timeline for processing reimbursements and funding.
  • Keep candidates up to date regarding the status of their application.

Actions for Success

  1. Create a landing page with digital forms available for prospective companies and advisors.
  2. Launch the online application process for your digital adoption program(s).
  3. When a new application is submitted, staff receive an email notification and the system generates a record. 
  4. The system tracks applications through a stage-based processing evaluation, which automatically filters out unqualified applications.
  5. Once approved, new applicants are matched with consultants. Consultants are provided with information about the applicant and how to contact them.
  6. Companies who successfully implement new technology can complete a form to request reimbursement or to verify its intended use of funding. This process varies depending on the specifics of their program.

Frequently Asked Questions

Government digital adoption programs offer organizations support with integrating digital technologies into their operations and services. This process ensures that employees, business owners, stakeholders, and the general public can make the most of new digital tools and platforms.

 

Our Digital Adoption Program use case allows business owners to apply for government programs via online application forms. Submissions are put through a multi-step approval process and, if accepted, are matched to the most suitable funding options and consultants who offer expert advice. 

Digital adoption equips Smart Governments to be more responsive, responsible, efficient, and inclusive:

  • Improve accessibility: Leverage digital technologies to offer user-friendly online services including tax filing, document renewal, access to health services and educational resources.
  • Save time and money: Digital processes significantly reduce the time and resources needed for administration, allowing Smart Governments to shift their attention to other tasks and better allocate their budget.
  • Provide transparency: By offering real-time access to information such as decision-making processes and government spending, Smart Governments demonstrate accountability and nurture a trusting relationship with the public.
  • Inform your decisions: Comprehensive data analytics and AI assist Smart Governments with policy-making and planning.
  • Stay protected: Digital systems safeguard your information in compliance with the latest security regulations.
  • Boost national competitiveness: By employing digital systems, Smart Governments support the growth of the digital economy, reward innovation, attract investments, and create jobs.
  • Cut costs and carbon footprints: Digital processes reduce the need for paper and fuel, cutting these costs and making Smart Governments important players in the fight against climate change. 

Digital adoption programs pose many challenges for some governments, including:

  • Finding the best consultants to advise businesses.
  • Overwhelming amounts of requests that cause delays.
  • Identifying the right technology to meet an organization's needs.

Our Digital Adoption Program use case automates much of the process, meaning Smart Governments can focus on helping their applicants get ahead. 

SimplyCast’s Digital Adoption Program use case provides Smart Governments with many benefits as they work towards implementing new technology across their jurisdictions:

  • Save time: Digital sign-up forms eliminate the need for a lengthy application process. Our use case automates the initial review to filter out applications that don't meet requirements.
  • Connect with technology experts: Once applications are approved, our use case gives each business access to a consultant who they can contact when they need advice.
  • Reduce workloads: Automating the initial review and sorting of applications allows Smart Governments to assign their staff more important tasks. 
  • Speedy reimbursement: Once businesses have completed the program, reimbursement is simple: just submit a digital form.

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