SimplyCast: Smart Government
Use Case: Meeting Feedback
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ID: SGUC012

Meeting Feedback

meeting feedbackfeedback questionnaireemployee feedbackeffective team meetings

Successful government meetings rely on a range of individuals sharing their ideas. To properly consider these suggestions and continue to improve processes and procedures, government departments require a system to gather, catalog, and record feedback.

Growth, the SimplyCast Way

Our Meeting Feedback use case sends surveys to attendees and compiles their responses into a report. Maximize the impact of every meeting and give your staff opportunities to offer general feedback and voice their opinions about:

  • Quality of meetings.
  • Content of meetings.
  • How to improve a project.

The Benefits:

  • Gather feedback from attendees via digital surveys. We recommend open-ended surveys for even more insights. 
  • Review your meeting's success and view all feedback via a live feed.
  • An automatically-generated report allows you to assess, share, and reply to meeting feedback.

Actions for Success

  1. Create a new live survey.
  2. Upload a list of meeting attendees.
  3. Schedule surveys via email or text message.
  4. Receive feedback from attendees.
  5. Staff with specific access should review the meeting's live feed and automatically-generated report, then share, review, and respond to feedback as needed.

Frequently Asked Questions

The Meeting Feedback use case improves how Smart Governments gather feedback on meeting quality. Smart Governments query attendees via digital surveys, which are then converted into comprehensive reports. From these, Smart Governments can get all the information they need to improve the standard of future meetings.

The Meeting Feedback use case employs live surveys, live updates, and record creation:

  • Send your feedback survey via email or text after your meeting concludes.
  • As attendees complete the survey, the system updates in real time, providing immediate access to a live feed of responses.
  • Once the survey is complete, the system automatically creates a feedback record for review.

Trying to collect, catalog, and record feedback is difficult, especially without a system in place. Manual data management makes room for errors such as forgetting to contact attendees or not having one dedicated place to review responses.

The Meeting Feedback use case offers Smart Governments:

Improved accessibility: Our user-friendly survey makes it easy for recipients to write their responses. Since surveys are sent to everyone who attended the meeting, nobody is left out. 

Automatically Generated Reports: As each recipient completes their survey, our system generates reports based on their responses, ensuring records are error-free. 

Open-ended surveys for better insights: By accommodating customization, this use case encourages you to create the best surveys for your meeting's needs. By leaving room for open-ended surveys, you gain better insight into the attendees' experiences that more rigid surveys might miss.

Adaptability to meet attendees' needs: Understand any changes your attendees require and easily adjust according to survey responses.

Some meetings that can benefit from this use case include: 

  • Stakeholder meetings.
  • Public safety meetings.
  • Budget hearings.
  • Staff meetings.
  • Community planning sessions.

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