Use Case: Smart Healthcare: Pandemic Patron Check-in
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ID: SHUC005

Smart Healthcare: Pandemic Patron Check-in

pandemic patron check invisitor managementpandemic visitor management

Healthcare facilities must swiftly adjust to new regulations and recommendations during a pandemic. One important aspect is implementing visitor management systems to keep track of all individuals entering businesses or healthcare facilities. During high visitor volumes, relying on paper-based check-ins poses the risk of inaccurate visitor information and potential exposure of visitors’ details. This underlines the importance of implementing efficient and secure visitor management processes to ensure the safety and privacy of all individuals entering the premises.

Growth, the SimplyCast Way

Healthcare facilities can use digital tools to enhance their pandemic check-in procedures within their communities. SimplyCast provides the Smart Healthcare Pandemic Patron Check-In use case, a versatile solution enabling visitors to check in using their mobile devices.

The use case:

  • Allows visitors to complete their check-in process
  • Allows visitors to check in via text messages or an onsite digital form
  • Monitors check-in status in real-time
  • Enables identification of at-risk individuals
  • Provides tangible proof of their check-in status

Additionally, this smart pandemic check-in solution can store pertinent visitor information, allowing for swift communication and alerting visitors in the event of potential exposures.

The Benefits:

  • Easily deploy to assist with public health protocols and adhere to restrictions.
  • Reduce the risk of spreading contagious diseases
  • Minimize the issues associated with manual check-in processes

Actions for Success

  1. Create a simple journey to automate the process.
  2. Create a digital intake form.
  3. Launch journey.
  4. Post QR codes and/or SMS shortcodes on the entrance posters.
  5. Confirmations are sent to visitors to show to anyone if requested.
  6. Contact information is timestamped to allow notification of exposure.

Frequently Asked Questions

During pandemics and epidemics, patron check-in serves several critical roles to enhance public health and safety. One critical area it supports is the implementation of contact tracing, which keeps an up-to-date record of everyone at a location at a given time to notify individuals of any close exposures. In addition to aiding contact tracing efforts, patron check-in can help maintain social distancing and avoid overcrowded spaces. Visitor check-ins foster success in keeping the public safe and monitoring facilities and buildings with high exposures. Overall, Patron Check-In is an especially useful tool to aid in reopening during pandemics and epidemics to improve public safety and help break the chain of infection.  

SimplyCast offers the Pandemic Patron Check-In use case as a transformative solution to significantly improve how visitors are checked into healthcare facilities and businesses during pandemics and epidemics. This use case creates a seamless method of checking into facilities and buildings by allowing visitors to check themselves using their mobile devices. Once check-in is complete, visitors will automatically receive a confirmation message that may be presented to staff to verify that check-in was successful. In addition to providing a streamlined check-in method, public health organizations can review check-in statuses in real time, allowing for immediate monitoring of anyone at risk. Overall, this use case allows staff members to quickly implement check-in measures during pandemics and epidemics in a way that provides minimal interruption and can be easily done anywhere.  

The Pandemic Patron Check-In use case allows visitors to check in using mobile devices. This can occur through texting into a short SMS code number available upon entering a facility that directs visitors into a digital form. Another option for check-in is using QR codes that can be placed across facilities for visitors to scan seamlessly and then be brought to a landing page to complete the digital form. These options make visitors feel at ease when checking into facilities and businesses.  

During pandemics, healthcare facilities and businesses commonly face challenges implementing check-in efforts. Common challenges include lengthy wait times for visitors, missed information, excessive paper waste, added manual work, and minimal real-time data capabilities. SimplyCast offers the Patron Check-In use case as a transformative solution to ensure that all healthcare organizations can implement check-in efforts as efficiently as possible and that businesses can implement the same procedures as reopening occurs.  

The pandemic patron check-in use case benefits healthcare facilities and businesses. Some of the most notable benefits include the following: 

  • Improve contact tracing measures: This use case greatly enhances contact tracing efforts by fostering a seamless method of tracking those who have entered a facility or building at any given time.  
  • Reduce the manual workload: This use case automates significant portions of the check-in process, ensuring that staff are not greatly interrupted by the check-in process.  
  • Reduce the wait times: Wait times no longer need to be a concern during check-in as patrons can immediately check themselves in upon entry into a building.  
  • Reduce the spread of disease: Measures such as contact tracing and social distancing can break the chain of infection. Check-in enables other procedures that work to reduce the spread of disease.  

Overall, the Patron Check-In use case provides numerous benefits to securing public health during pandemics and epidemics and greatly assists in ensuring public safety during reopening.  

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