Use Case: Smart Healthcare: Pandemic Cross-Border Follow-up
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ID: SHUC004

Smart Healthcare: Pandemic Cross-Border Follow-up

pandemic travelcross-border travel during a pandemictraveling from or to an area with a disease outbreakcross-border travel follow up

During an outbreak or pandemic, the management of cross-border travel needs to adapt to the evolving restrictions and guidelines. Travel management services are critical in monitoring individuals travelling across borders and identifying any potential health risks they may pose. They are responsible for ensuring cross-border travellers comply with the necessary self-isolation protocols when new restrictions are implemented. These meticulous processes are vital for healthcare organizations, enabling them to effectively track and support individuals who may require medical assistance while travelling internationally.

Growth, the SimplyCast Way

SimplyCast presents the Smart Healthcare Pandemic Cross-Border Follow-Up solution. This comprehensive and efficient tool streamlines the process of conducting mandatory follow-ups for travellers who have crossed jurisdictional borders. This solution is designed to automate:

  • Various aspects of traveller management
  • Follow-up procedures
  • Monitor and manage travellers' isolation periods

Utilizing digital forms and automated messaging significantly simplifies and streamlines the entire process, empowering healthcare professionals to manage potential health risks cross-border travellers pose proactively.

The Benefits:

  • Send reminders to travellers ahead of their expected arrival
  • Utilize a solution that is fully customizable for the needs of each healthcare organization to meet regional or nationalized needs
  • Reduce the time spent managing the isolation period of travellers.

Actions for Success

  1. Create an intake form.
  2. Create a journey for each traveller, from a welcome message to isolation periods.
  3. Launch journey.
  4. Provide intake form via QR code or SMS shortcode.
  5. Travelers automatically receive information on current restrictions and when their isolation period starts and ends. Their information is also removed automatically once isolation is completed.

Frequently Asked Questions

SimplyCast offers the Pandemic Cross-Border Traveler Follow-Up as an innovative solution that revolutionizes the management of mandatory follow-ups for travelers crossing jurisdictional borders. This use case empowers authorities and public health professionals by automating many essential aspects of traveler management and the follow-up procedures required during pandemics. This dynamic solution efficiently tracks traveler's isolation periods using a digital approach. Using digital forms and automation messaging allows for an effortless way to keep track of everyone's isolation requirements and communicate with travelers. Overall, this use case helps improve the efficiency of cross-border traveler follow-ups and ensures compliance with regulations, helping to increase public safety for travelers during pandemics.  

The Pandemic Cross-Border Traveler use case encompasses many distinct features that enable its successful execution. The key steps include:   

  1. Information Gathering: This use case first allows for an easy means of gathering information from travelers. This can be done when travellers enter the region through QR code-accessible online forms. This stage works to streamline how travelers exchange information. 
  2. Notify Travelers: The second step involves notifying travelers of all essential information upon entering the region. Travelers will receive a comprehensive automated notification detailing the exact public health measures they must follow, and the isolation period.  
  3. Daily Follow-Ups: If a traveler is required to self-isolate this use allows daily follow-up notification to be sent out throughout the entire self-isolation period. Notifications will include all essential information and prompt travelers to confirm they are self-isolating as required. Automated messages can be sent using multiple communication channels to allow for an optimal experience.  
  4. Contact management: Once the self-isolation period is complete, the automated daily notifications will no longer be sent out. Travelers will receive a final message to inform them that they have completed the isolation period and provide any information on public safety protocols they must adhere to. Once this is complete, the information can be automatically removed from the database or moved to a different database for future record keeping.  

The Pandemic Cross-Border Traveler Follow-Up use case promotes public safety during travel by allowing for efficient tracking and monitoring of travelers. This use case allows public health authorities to effectively identify and contain potential outbreaks that may be present among cross-border travelers and allows for prompt guidance to be given to travelers to inform them of the actions they must take during their isolation periods. By ensuring that travellers can be monitored and are aware of the current public health guidelines for the region, this use case contributes to overall public safety. It helps prevent the spread of disease and viruses across borders.  

Challenges occur in implementing public health measures to break the infection train during pandemics and epidemics. Cross-border travelling is one area that requires extensive procedures to ensure public safety while allowing travel to occur. Without a highly efficient system, following up with each traveller on the protocols they must adhere to requires extensive work. This leads to delays in sharing information, difficulties accessing information from everyone, travellers missing key details, and an increased risk of non-compliance. 

SimplyCast offers the Pandemic Cross-Border Traveler Follow-Up use case as a highly optimized system that significantly reduces the challenges associated with monitoring travellers.

The Pandemic Cross-Border Traveler Follow-Up use case provides numerous benefits that work towards prioritizing public health for those traveling across borders during pandemics. Some of the key benefits that this use case provides include: 

  • Improve information sharing: This use case significantly improves how information is shared with travelers, ensuring everyone receives accurate and up-to-date information on what they must do to maintain public safety measures when traveling. By effortlessly providing information, you can ensure that all travelers are informed. 
  • High levels of customizability: You can customize this use case to meet your region's exact requirements and update it at any time.  
  • Reduce the time spent managing isolation periods: By streamlining how travelers are followed up with, public health can greatly reduce the amount of time spent managing isolation periods. Allowing for more time to be invested on higher priority duties. 
  • Keep public safety a priority: By ensuring that travelers receive prompt information about their isolation periods and the exact actions to take, public safety can be prioritized while continuing cross-border traveling during pandemics.  

These benefits demonstrate how the Pandemic Cross-Border Traveler Follow Up use case transforms the management of cross-border travelers during pandemics fostering better public health measures.  

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