Smart Hospital Frequently Asked Questions
Our color code system is based mainly on the Canadian color code system for emergency alert systems. Still, we are well aware of variations in these codes, even across Canada. So yes, you can change any code for your hospital's uses for situations like these, and we can adapt the use cases found here for you.
This varies from place to place, but statistically, text message (SMS) or voice works best, as even if electricity or the internet is down, individuals are likely to have cellular devices on them. This is why we provide multiple channel options so that even if one system is down, your message can get out to those who need it most.
We do! We've been a provider of emergency communications for our local government and other medical and non-medical clients worldwide for over 15 years.
As part of our processes, we have emergency messages separate from our day-to-day traffic, this separate process ensures that the chances of reaching the recipient are maximized.
When you are in the process of creating an alert message as part of an Event, you will come across several essential features designed to streamline the task. First, the platform provides a combination of automated and manual tasks, allowing for flexibility in how you manage the alert creation process.
Additionally, there is a comprehensive checklist of required actions that ensures you don’t overlook any critical steps. This checklist serves as a guide, helping you systematically complete each necessary action.
Furthermore, the system includes a selection of pre-saved templates for alerts. These templates can be customized to fit your specific needs and preferences. The best part is that all of these functionalities can be easily accessed and triggered with a simple button press, making the process efficient and user-friendly.