SimplyCast: Smart Hospital
Use Case: Smart Hospital: Code Amber - Missing Child
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ID: SHSUC009

Smart Hospital: Code Amber - Missing Child

Code AmberMissing ChildChild Abduction in Hospital

With the influx of patients of all ages, procedures for all situations are important. This is especially true for a missing child. A Code Amber exists to assist staff in quickly searching for and finding the child still within the premises. It is critical for staff to be aware of the situation to respond quickly and effectively.

Growth, the SimplyCast Way

The Code Amber use case by SimplyCast allows hospitals to alert staff of a missing child with any specific information that may help in finding and identifying them. The alert can also be scaled based on the specifics of the situation. With alerts, surveys, and response tracking, administrators can identify areas where a missing child could be and coordinate and track the search. If authorities must get involved, all information is in a single report to provide efficient communication.

  • Send alerts to all staff or a specified subset of available on-call staff
  • Launch pre-defined emergency response plans
  • Ensure all necessary staff know about a Code Amber immediately.

The Benefits:

  • Quick communication with staff, ensuring immediate awareness of a missing child, which can help coordinate the search more effectively or react quickly to protect the child and ensure their safety.
  • Administers can provide further effective coordination by using alerts, surveys, and response tracking to identify potential locations while looping in authorities when collaboration with law enforcement is required.

Overall, the implementation of the Code Amber system enhances hospitals' ability to respond swiftly and effectively to incidents involving missing children, fostering a safer environment for both patients and staff.

Actions for Success

  1. Create a staff registry in the CRM.
  2. Create pre-defined plans including all the required steps of a Code Amber response.
  3. Launch the plans upon a missing child being reported.
  4. Inform staff of the missing child with pertinent information.
  5. As staff search the immediate area, they can respond to the initial alerts to confirm that they have searched their assigned area and indicate if they have discovered the missing child.
  6. Administrators can monitor responses from staff as they come in and redirect staff when a given area has been completely searched.
  7. A report of the Code Amber can be reviewed at the end to find any ways to improve the process.

Frequently Asked Questions

A Code Amber emergency in a hospital indicates a situation involving a missing child within the facility. This alert prompts an immediate response to initiate a thorough search, ensuring swift action is taken to locate the child and guarantee their safety. 

SimplyCast's Code Amber solution is a digital system designed to ensure that all hospital staff are promptly informed about a missing patient and the ongoing search efforts. This solution enables hospitals to issue alerts to all personnel, facilitating a swift resolution to the incident. During a Code Amber incident, administrators can monitor the search's progress by receiving real-time reports from staff, ensuring effective coordination.  

The Code Amber use case offers numerous advantages for hospitals in managing missing patient incidents. Key benefits include enhanced response times, real-time monitoring of the search progress, improved communication among staff, and dynamic alerts to keep everyone informed and coordinated throughout the situation. 

During the search, staff members can record each location they have already searched, enabling real-time monitoring of the search progress. As locations are checked, this information is continually updated to avoid redundant searches. Administrators will review the list of previously searched locations to ensure that staff only focus on areas that have not yet been covered. Once the child is located, an alert will be sent out to inform all staff of the positive outcome 

Code ambers and code yellows are very similar to each other as they are both used in instances of a missing patient. They differ from each other as code yellows are launched in response to any missing patient while a code amber is only launched in response to a missing child within the hospital facility.  

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