Use Case: Smart Hospital: Code Black - Bomb Threat
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ID: SHSUC005

Smart Hospital: Code Black - Bomb Threat

Code BlackHospital Code for Bomb ThreatHospital Code for Suspicious Package

Quick responses and an organized plan must be in place for handling any situation when a bomb threat or a suspicious package arrives in the hospital or the surrounding area.  A manual solution won’t allow staff to address or recognize potential threats or act quickly and efficiently during a Code Black. 

Growth, the SimplyCast Way

SimplyCast’s Code Black use case ensures that all staff are alerted to the situation and the proper steps to take for their safety and that of their patients. This can allow the hospital, staff, and patients to remain calm despite the nature of Code Black. Add another layer of certainty to the alerts with urgency level, areas to avoid, or evacuation procedures and zones.

  • Provide near real-time reports during and after Code Black is called
  • Organize all staff via their contact information in one central location, even alerting staff whose shift is coming up on the procedure
  • Ensure all staff are made aware of when Code Black is called and alert them to all steps that must be taken, including evacuating an area, floor, wing, etc. of the hospital to ensure everyone’s safety if necessary
  • Alert staff when Code Black is over to return to regular operations

Through alerts and situational monitoring, the staff can be certain of their safety and the situation's progress.

The Benefits:

  • Improves communication as all staff are promptly informed about Code Black to minimize confusion.
  • Provide real-time updates during and after a Code Black
  • Allow staff to stay informed and prepared for any changes in the situation
  • Organizes staff contact information in one location to coordinate and reach out to all personnel
  • Communicate evacuation procedures and safety steps
  • Facilitates a smooth transition back to regular hospital operations

Actions for Success

  1. Build a database in the CRM of all staff and personnel.
  2. Create alerts with urgency levels on SimplyCast 360 for a Code Black.
  3. Upon a bomb threat, launch Code Black with all the pertinent information.
  4. Send all staff alerts via SMS, Email, and Voice.
  5. In the event of an evacuation, have staff record their safety status and that of their patients.
  6. Monitor the situation and provide updates to staff throughout the situation.
  7. Upon de-escalating Code Black, analyze reports to improve future processes via reports.

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