SimplyCast: Smart Hospital
Use Case: Smart Hospital: Code Orange - Mass Casualty/External Emergency
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ID: SHSUC008

Smart Hospital: Code Orange - Mass Casualty/External Emergency

Code OrangeMass CasualtyExternal EmergencyExternal Disaster

When potentially dozens of patients are needing care due to a mass casualty event, a quick response and the right staff needed to be contacted to save lives or provide care. Code Orange signals an external emergency, disaster, or mass casualty event that necessitates additional resources for area hospitals. In some cases, external triages may be required at hospitals to manage the high volume of incoming patients. 

Growth, the SimplyCast Way

The Code Orange hospital code use case provides the proper staffing and roles for an external disaster or emergency, such as a mass casualty event. By sending an alert to recall staff quickly, incoming patients will be able to be looked after immediately with the increased staff available.

  • Send alerts to all staff or a subset of available on-call staff.
  • Launch pre-defined emergency response plans.
  • Ensure all necessary staff are made aware of a Code Orange as soon as possible.

Quickly and efficiently handling Code Orange incidents and ensuring appropriate staff members and resources are present to save lives.

The Benefits:

  • Ensures that staff can quickly be recalled and mobilized, allowing for immediate response to a mass casualty event and minimizing delays in patient care.
  • Effectively allocate resources and organize response efforts, making sure that the right personnel and equipment are available when needed.
  • Promptly inform all necessary staff of the Code Orange situation allowing clear communication and coordinated efforts among team members to effectively manage the emergency.

Actions for Success

  1. Create a staff registry in the CRM with availability and up-to-date information including job titles and functions so specific employees can be contacted.
  2. Create teams for specific incidents, departments, or responder types to ensure the right people are available during an emergency.
  3. Create a templated plan for the event of a Code Orange with alerts and specific situations.
  4. Upon launching Code Orange in the hospital, the emergency recall will alert staff of the incoming emergency and ensure enough trained staff are on hand.
  5. Staff can respond by confirming that they are coming in to assist with the situation.
  6. All responses are shown in real time to keep everyone informed.
  7. Once Code Orange is resolved, a final report will be available for review.

Frequently Asked Questions

A code orange emergency in a hospital refers to external incidents occurring near the hospital facility, such as tornadoes, plane crashes, or any other unforeseen disastrous event. A code orange is launched to ensure that staff can mobilize critical equipment, properly respond, and call in on-call staff when needed.  

SimplyCast’s Code Orange use case is an innovative solution that greatly improves the management of code orange emergencies by automating and streamlining the alert process. This use case utilizes a host of digital tools to reduce the manual workload, ultimately optimizing emergency responses.  

SimplyCast's Code Orange use case provides numerous benefits for efficiently managing Code Orange incidents. Key advantages include faster response times, enhanced communication, easy access to accurate staff schedules, the ability to send mass notifications, and real-time live surveys to quickly gather valuable information. Additionally, it supports a comprehensive approach to incident management and ensures that teams are well-coordinated and informed throughout the process.  

What are the core steps of the Code Orange use case? The Code Orange use case consists of five dynamic steps:  

  1. Staff Registry: The process begins with establishing an accurate staff registry— a digital database that maintains essential staff information. This ensures that all necessary personnel receive notifications when a Code Orange is activated.  
  2. Message Templates: Code Orange message templates are created in advance, incorporating key information to enable rapid communication. Multiple templates can be developed to address various scenarios and their complexities.  
  3. Responder Types: Pre-setting responder types ensure that the most appropriate resources are mobilized for the situation. This feature also allows for terminating the recall once sufficient responders are confirmed, preventing an overload of any single responder type.  
  4. Event Template: Event templates can be prepared beforehand, facilitating a quick emergency recall with just a simple launch selection.  
  5. Reports and Responses: Real-time responses are monitored during a Code Orange, allowing for comprehensive reports that can be reviewed post-event, providing valuable insights into the incident's management. 

A staff registry is a digitized database that allows accurate staff information to be stored and used whenever a Code Orange emergency plan is launched. Some of the key details include staff names, departments, contact details, and more. The staff registry is essential for ensuring that the right staff receive notifications.  

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