SimplyCast: Smart Hospital
Use Case: Smart Hospital: Training & Certification Expiry
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ID: SHSUC018

Smart Hospital: Training & Certification Expiry

Training Expiration ReminderCertification Expiration ReminderTraining & Certification Expiring

Keeping track of staff training and certification expiration dates can be complicated with any staff size. Individuals might not be aware of the expiration date either, which is difficult when re-certifications are missed. Training and certifications for various departments, from housekeeping to kitchen staff and medical assistants, can expire at different times and are crucial to keeping the hospital running smoothly.

Growth, the SimplyCast Way

The Smart Hospital Training and Certification Expiry use case solution tracks expiry dates for each staff member and reminds them of any upcoming training or recertifications they need. When new trainees finish training, the solution automatically adds them to the training and recertification process, so they also receive reminders.

  • Track each training and certification expiry date in any department in any role for all staff
  • Remind staff members of upcoming expiry dates
  • Allow staff to book time to complete upcoming training or recertifications
  • Provide personalized, ongoing engagement for all hospital staff

The Benefits:

  • Enhance compliance by tracking staff’s training and certification expiry dates
  • Reduces the risk of non-compliance and potential liabilities
  • Automate reminders and personalize engagement keep staff motivated and informed about their training needs
  • Fostering a culture of continuous learning and professional development
  • Allow staff to book time for training or recertifications
  • Simplifies the process and makes it easier for individuals to manage their schedules to complete necessary training in a timely manner

Actions for Success

  1. Create a staff registry in CRM where all staff information can be held.
  2. Create a form to gather information or integrate it into the previously developed list.
  3. Create a timeline of reminders in SimplyCast 360.
  4. With hospital roles and required courses, set the reminders automatically to send at specific intervals.
  5. Reminders will be sent to staff.
  6. Staff can confirm training is complete by responding to the reminder message.

Frequently Asked Questions

The Smart Hospital Training & Certification Expiry use case works to transform the monitoring and reminder process for training and certification expiries. This use case utilizes digital tools that track expiry dates for staff members and send reminders to staff members with upcoming expiry dates—helping to ensure that staff stay updated on their training and certifications. 

This use case utilizes features such as a centralized staff registry, personalized reminders, and multichannel messaging to automate training and certification reminders' monitoring and reminder process.  

The Training & Certification use case provides hospitals with many benefits. Some of the benefits include the following: 

  • Improve communications with staff: Hospitals can greatly improve communication with staff members about upcoming expiry dates through automation. This allows staff members to receive personalized messages effortlessly.  
  • Reduce missed reminders: This use case helps ensure all staff members receive ongoing alerts when they have an upcoming certification/training renewal. This is done automatically, reducing the risk of a staff member missing notifications. 
  • Hold staff contact information within one central platform: This use case allows for easy access to staff contact information through one single database.  
  • Reduce the manual workload: Using automation allows administrators to reduce their manual workload, allowing other duties to be prioritized.  

These are just some of the notable benefits that hospital staff can receive from implementing the Training & Certification use case.  

Reminders can be flexible in how frequently they are sent to staff members. You can establish when you want the reminders to begin and how often they should go to the staff member when you are setting up the reminder timeline for staff members.

Yes, once the staff member has completed the needed actions, they can reply to the reminder message that it has been completed.  

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