| Week and Topic | Summary | 
|---|---|
| Week 1 - Introduction to Digitize Your Firm | • Welcome to Digitize Your Firm! • Online marketing basics • Content strategy • Inbound marketing | 
| Week 2 - Social Media | • How to be successful on social media • Facebook and Twitter tips • Finding your right channel | 
| Week 3 - Facebook | • Campaign ideas • Page interaction • Tracking engagement | 
| Week 4 - Twitter | • Hashtags • Using the right tweets • Campaign ideas • Tracking metrics | 
| Week 5 - Email Marketing | • Getting started with email marketing • Best practices • Campaign planning • Tips, tracking, and optimization | 
| Week 6 - Compliancy | • The importance of being compliant • Compliancy in Canada and the US • Expressed and implied consent • Report, spam, and unsubscribe | 
| Week 7 - Newsletter Marketing | • Campaign ideas • Email interaction • Tracking engagement | 
| Week 8 - Email Deliverability | • Intro to deliverability • Improving deliverability • Using contracts • Subject lines and spam | 
| Week 9 - SMS Marketing | • The basics of SMS • Shortcodes • Using SMS for opt-ins • Campaign ideas, tips, and tricks | 
| Week 10 - Cyber Security | • How secure are you? • Malware & non-malware • Keeping your online store secure • Security breach response plans | 
| Week 11 - Branding | • What's in a brand? • Elements of style: color and font • Brand uniformity • Managing your brand | 
| Week 12 - Marketing Myths | • Myth: Texting is for teenagers • Myth: Short subject lines hurt emails • Myth: You need a lot of web traffic • Myth: Marketing automation isn't personal | 
| Week 13 - Marketing Automation | • What is marketing automation? • Increasing conversations with signup forms • Promoting with Landing Pages • Why you should be using CRM pipelines | 
| Week 14 - Marking Automation Pt.2 | • Why you should market on mobile • Growing your consumer base from within • How to personalize your content • What to look for in an automation platform | 
| Week 15 - Online Ads | • Online ads are everywhere • Facebook and Instagram ads • Advertising on Twitter • Using Twitter and SEO | 
| Week 16 - Crisis Communication | • What's crisis communication? • Dealing with a social media faux pas • Preparing for a crisis • What to do before and after | 
| Week 17 - Advanced Content Creation | • Grammatical pitfalls • Using your inner editor • Fighting writer's block • Understanding your target audience | 
| Week 18 - LinkedIn | • Why LinkedIn? • Building from the basics • Promoting and marketing yourself • Networking in LinkedIn Groups | 
| Week 19 - Omni-Channel Communication | • Omni-Channel vs. Multi-Channel • The benefits of an omni-channel approach • Omni-channel and ROI • Implementing it into their strategy | 
| Week 20 - Transactional Emails | • What is a transactional email? • Key components • Creating your own transactional emails • Confirmation and thank you emails | 
| Week 21 - Voice Marketing | • Adding a "Voice" to your marketing strategy • Why voice broadcasting works • Staying Compliant • Created engaged caller lists | 
| Week 22 - Landing Pages | • Your landing page goals • The importance of design • Driving prospects • Taking advantage of aggressive profiling | 
| Week 23 - Surveys | • Survey says... • Preparing the perfect survey • Is your survey visual? • Analyzing your results | 
| Week 24 - Facebook | • Facebook is massive • Marketing your company on Facebook • It's all about the business pages • Targeted advertising | 
| Week 25 - SMS | • Marketing on SMS • Be timely and engaging • Creating your SMS list • Being compliant | 
| Week 26 - Digital Marketing in Retail | • Have you tried web tracking software? • Personalizing content with CRMs • Online marketing strategies • Are you getting ROI from your email campaigns? | 
