Smart City Frequently Asked Questions
Every city department has at least one task that could be simplified by hyperautomation, from business processes to transportation systems. By working with city staff, our experts provide solutions to everyday challenges and identify opportunities for every role.
Our experts consult city personnel to identify everyday inconveniences and issues. With this information, they utilize our robust platform of emergency and email marketing tools to create automized solutions for every role. These solutions are known as "use cases."
Every use case we create is built as a template and made available to Smart Cities everywhere. This model ensures there's an ever-growing set of automation opportunities for cities all over the world, at no extra cost.
When designing use cases, SimplyCast consults city staff at every level. This approach allows us to identify a wide range of repetitive tasks that hyperautomation can easily and consistently perform, such as data collection and file sorting.
We aim to find the sources of challenges, difficulties, and slowdown and implement hyperautomation tools to minimize or remove them entirely. Our use cases are applicable across organizations and sectors, which means every use case can be applied to every city. This framework-focused approach keeps costs low and convenience high.
SimplyCast's platform is versatile by design and offers an array of software integrations, along with a robust API and options for SFTP. Additionally, our Maps application works with ArcGIS and HERE maps and includes the ability to import KML files directly.
SimplyCast has achieved certification in TX-Ramp Level 2, ISO 27001, 27017, and 27018. We also keep our own data centers in the USA and Canada, so you can retain data sovereignty and stay in complete control.
Our use cases can elevate general city management in many ways:
- Smart City Permit Filing simplifies how Smart Cities receive permit requests and streamlines the approval process.
- Smart City Urban Management track the status of various facilities and assets across the city.
- The Smart City IT Request Process use case sorts and manages requests to the city's IT department.
- The QR Code Documents use case makes publicly accessible documents easier for city staff to pull up or share.
These are only some of the many use cases we offer for general city management. For more options, please consult our use case library.
We offer two primary use cases that focus on emergency response:
- Smart City Incident Management provides a highly adaptable framework for managing emergencies. Smart Cities can prepare alert templates for many incidents and launch them at the click of a button.
- Smart City Evacuation Alerts facilitates communication during evacuations by utilizing multiple communication channels.
We provide many opportunities for Smart Cities to engage with their residents, whatever the occasion. Our use cases utilize multiple communication channels for wider and more accessible reach:
- Smart City Citizen Engagement
- Smart City Property Inspection Reminders
- Smart City Toxic Substance Reporting
- Smart City Support Requests
Our Smart City Digital Adoption Program use case supports Smart Cities looking to integrate technology via government digital adoption programs. The result is a Smart City that makes the most of hyperautomation and reaps all its possible benefits. Improve the quality of life of your staff and residents with wider technological adoption.