Smart City Use Cases

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Use Cases Listing

  • Use Case: Smart City Incident Management
    Smart City Incident Management

    It is critical for cities to have effective incident management for any emergency that may be occurring in cities. When an emergency is occurring, it is important to be able to quickly respond to the event with all of the necessary procedures.

    City developers benefit from having a digital solution that optimizes the handling of every emergency situation. Such a solution also brings benefits in improving the management and review of emergencies after they occur.

  • Use Case: Smart City Snowplow Operator Recall
    Smart City Snowplow Operator Recall

    Cities that have snowfall must ensure that snowplow deployment occurs before conditions worsen. This is often challenging to do manually especially when snowfall exceeds the expected amount. This can be even more complicated when snowfall is rare in the region.

    A digital solution enables an automatic process that contacts snowplow operators across the city or surrounding area. This process allows cities to ensure that roads are maintained and ready more easily than ever.

  • Use Case: Smart City IT Request Process
    Smart City IT Request Process

    It is common for smart cities to face challenges when it comes to managing IT support requests and case management. City staff spend a lot of valuable time managing support requests and sending updates on the request. It can also be challenging to ensure that support requests go to the right department and are assigned appropriately. 

    Using an automated solution helps combat the challenges that come with managing IT requests. Creating a streamlined, better way for smart cities to manage these requests.  

  • Use Case: New Account Onboarding for Smart Cities
    New Account Onboarding for Smart Cities

    It is common for city departments and organizations to have a huge number of people onboarding new accounts at any given time. Participants creating new accounts often find the process to be time-consuming and challenging. New staff often require assistance creating their accounts and have questions that must be answered quickly so they can proceed.  

    A digital solution will help clients to be able to have their questions answered efficiently all while reducing the manual workload for staff. 

  • Use Case: Smart City Property Inspection Reminders
    Smart City Property Inspection Reminders

    Many property managers are managing several properties at a time, with so many properties to manage it can become quite challenging for property managers. All the properties must be inspected on a regular basis, which is often a challenging process to organize and schedule consistently. Especially with many properties to account for.

    Property managers benefit from a digital solution that helps to reduce the challenges that come with managing property inspections and improve the inspection process overall.